Customer Service

Shipping & Delivery
  • Our standard delivery is £4.99
  • Standard delivery takes 3 – 5 days (if it arrives sooner – bonus!)
  • We currently only deliver to mainland UK
  • We only ship products Monday to Friday
Privacy & Security
Returns & Replacements
  • Unauthorised returns, which do not have a valid reference number will not be accepted by us and any additional charges incurred will be the buyer’s responsibility.
  • All returns should be addressed to The Returns Department, Holistic IoT Ltd, Martland Mill, Mart Lane, Burscough, Lancashire. L40 0SD
  • Full terms and conditions concerning returns, replacements and warranties can be found in section 5 of our terms and conditions here >>>
Ordering
  • Orders will only be processed during our operating hours of 9 am and 5 pm, Monday to Friday, excluding any public holidays recognised in the UK.
  • Orders placed after 4 pm may not be shipped until the following day.
  • All other terms and conditions concerning returns, replacements and warranties can be found in section 5 of our terms and conditions here >>>
Payment, Pricing & Promotions
  • From time to time we may run promotions, hosted by the manufactures we supply.
  • Each promotion will come with its own separate terms and conditions, prepared by the manufacturer, over which we have no control.
  • If for whatever reason we cannot supply a product at a promotional price, or stock runs out before the promotion ends, Holistic IoT Ltd shall not be held responsible for this, or any of the terms and conditions supplied by the manufacturer.
  • Full terms and conditions concerning prices and payment can be found in section 3 of our terms and conditions here >>>.